POLICY
PREORDER

Procedure

By pre-ordering your BOX-AM product and paying the 100$ reservation fee, you are reserving a place to conclude your future purchase contract with us.

Quantities are limited and products will be distributed in the order of pre-orders provided.

Please ensure that all information provided is correct. It is your responsibility to notify us of any changes to your order information. BOX-AM is not responsible for inaccurate information.

This pre-order does not constitute a sales contract. You will need to finalize your purchase when our team contacts you to let you know that your product is ready to ship. This is when you will need to pay the balance of the product and we will promptly ship your BOX-AM product to you.

You will be notified of any changes to your order.

Pre-Order 100$ Refund

The pre-order 100$ deposit is non-refundable. 

EXCEPTION: If the delivery date of your product changes, we will contact you directly. At this time, if you wish to have your deposit of 100$ refunded, you can request it directly from our customer service. 

We suggest that you contact our customer service department for all pre-order cancellation requests at info@box-am.com

Delivery

It is necessary to foresee a time of preparation of the order and then a shipping time. We will make every effort to get your products to you as soon as possible. However, in the event of a change in the delivery date, rest assured that you will be contacted. Deliveries are scheduled from July 2022.

Configuration

Since we are constantly evolving to provide you with the best products, the model may differ slightly from the photos shown on the site.

Contact us

We will be happy to answer all your questions and discuss with you to find the product that suits you.
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